Refunds & overcharges
Recover money already owed.
Price equivalent travel options without treating points as free money.
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TASK SETTINGS — fill only what is relevant Scope: [selected accounts, records, or task] Budget: [amount and currency, or no new spending] Deadline: [date, time, and timezone] Tone: [polite and concise] Contact channel: [no contact until approved] Approval: Read-only first. Ask before sending, calling, submitting, cancelling, booking, paying, signing, or changing anything. Compare paying cash with using points I already hold for the specific trip I provide. Use my actual dates, travelers, existing balances and travel requirements. Do not recommend opening credit cards, buying points or taking on debt to complete the booking. Check equivalent flights or rooms with the same practical baggage, cancellation, comfort and location needs. Show cash prices and award prices separately, including taxes, surcharges, booking fees and benefits that would be lost. Verify live availability, transfer restrictions and whether the balance is sufficient without purchasing more currency. Calculate the cash expense avoided after fees and identify the points consumed. Use any points valuation only as a clearly labeled assumption, with a sensitivity range rather than a universal fact. Consider expiration, likely future use and whether redeeming points now sacrifices a better option I already intend to use. A nominally high redemption value is not useful if it forces an unwanted itinerary. Return up to three realistic options and the tradeoffs, with links and the time availability was checked. Do not transfer points, hold inventory, book, cancel or change accounts. Ask for approval before any irreversible step and recheck availability before it. Do not count the same cash fare reduction and points redemption twice as savings. This is a decision brief, not a guaranteed redemption or investment recommendation. Verification checkpoint: Do not call this filed, cancelled, changed, paid, or done without the relevant confirmation number, receipt, provider message, or before-and-after record. Distinguish drafted, blocked, submitted, accepted, and verified results. A provider promise is not posted money. Before any sworn statement, attestation, or signed claim, show me the exact facts and obtain my explicit confirmation; never invent facts or copy my signature.
Give your agent only the relevant records. Review the proposed action and require confirmation of what actually happened.
A different job for another time.
Recover money already owed.
Find recurring charges that no longer earn their keep.
Negotiate the same service at a better price.