Refunds & overcharges
Recover money already owed.
Negotiate the same service at a better price.
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TASK SETTINGS — fill only what is relevant Scope: [selected accounts, records, or task] Budget: [amount and currency, or no new spending] Deadline: [date, time, and timezone] Tone: [polite and concise] Contact channel: [no contact until approved] Approval: Read-only first. Ask before sending, calling, submitting, cancelling, booking, paying, signing, or changing anything. Apply the shared money-saving rules. Review my latest internet and mobile bills and the previous three months. Identify the actual current providers, plans, lines, equipment charges, add-ons, promotional expiry dates, installment balances, and discounts. Compare available retention offers and credible alternatives for the same service needs. Protect phone numbers, coverage, useful hotspot capacity, roaming needs, equipment compatibility, and existing device or trade-in credits. Verify service availability without publishing my address. Calculate the all-in cost over the next 12 months, including taxes, equipment, activation, installation, termination fees, and promotion expiry. Do not call a lower first-month price an annual saving. Check payment-method discounts against the actual account's current terms. Show the discount net of lost card rewards or protections; do not change autopay or link a bank account. Prepare a provider-specific negotiation brief and request approval for that contact. Verify whether you actually have calling capability; use an approved written channel or prepare a call script when you do not. Identify yourself truthfully as an assistant. Seek a lower price without a new commitment first. Do not threaten cancellation, port a number, change plans, or accept an offer without my approval. Return written terms, net savings, and the exact decision required. Use my budget, tone, deadline and permitted contact channel as constraints. Start with written chat where available; a phone call requires separate approval. Present a retention target, acceptable fallback, unchanged service requirements, and walk-away point. After an approved contact, report the exact offer and transcript or reference, not merely that negotiation succeeded. Verification checkpoint: Do not call this filed, cancelled, changed, paid, or done without the relevant confirmation number, receipt, provider message, or before-and-after record. Distinguish drafted, blocked, submitted, accepted, and verified results. A provider promise is not posted money. Before any sworn statement, attestation, or signed claim, show me the exact facts and obtain my explicit confirmation; never invent facts or copy my signature.
Give your agent only the relevant records. Review the proposed action and require confirmation of what actually happened.
A different job for another time.
Recover money already owed.
Find recurring charges that no longer earn their keep.
Turn approved entitlements into lower real bills.