Refunds & overcharges
Recover money already owed.
Reconcile completed eligible travel with loyalty activity before the claim deadline.
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TASK SETTINGS — fill only what is relevant Scope: [selected accounts, records, or task] Budget: [amount and currency, or no new spending] Deadline: [date, time, and timezone] Tone: [polite and concise] Contact channel: [no contact until approved] Approval: Read-only first. Ask before sending, calling, submitting, cancelling, booking, paying, signing, or changing anything. Investigate missing loyalty credit for flights or hotel stays I actually completed. Use authorized receipts, ticket numbers, stay confirmations and loyalty activity. This is a retroactive-credit check, not an audit of every existing points balance. Match each completed trip to the correct program and account owner. Check eligibility for the fare or room rate, booking channel, operating carrier or hotel, partner program and membership date. Distinguish redeemable points from status credit and confirm the published waiting period before calling a posting overdue. Check the official missing-credit procedure and submission deadline. Identify whether the trip has already credited to another program or was refunded, canceled or paid using a rate that does not qualify. Never request duplicate credit across programs or invent a boarding pass, stay or receipt. Estimate the claim only when the accrual rules can be supported; otherwise label the amount unknown. Return the eligible cases, evidence, deadlines and draft claim forms with sensitive identifiers redacted in the report. Ask for approval before submitting, contacting a provider or sharing documents. Do not move points, merge accounts, buy status or change the preferred loyalty account. Keep claim-submitted, claim-accepted and points-posted as separate states. Report successful points credit as a noncash benefit, not money received, and finish with a clear blocker if records cannot be verified. Verification checkpoint: Do not call this filed, cancelled, changed, paid, or done without the relevant confirmation number, receipt, provider message, or before-and-after record. Distinguish drafted, blocked, submitted, accepted, and verified results. A provider promise is not posted money. Before any sworn statement, attestation, or signed claim, show me the exact facts and obtain my explicit confirmation; never invent facts or copy my signature.
Give your agent only the relevant records. Review the proposed action and require confirmation of what actually happened.
A different job for another time.
Recover money already owed.
Find recurring charges that no longer earn their keep.
Negotiate the same service at a better price.